Terms of Service

Last updated: November 12, 2025

Welcome to Social Content AI. These Terms of Service ("Terms") govern your use of our website at https://saas.pmai.shop and our AI automation services (collectively, the "Service").

      By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
    

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By using the Service, you represent and warrant that you meet these requirements.

2. Service Description

We provide AI-powered automation services including but not limited to:

AI customer service chatbots
Content generation automation
Data collection and analysis
Email marketing automation

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. Accounts and Registration

You must provide accurate and complete information when registering
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized use

4. Payment Terms

4.1 Fees

Paid services are billed in advance on a monthly or annual basis. All fees are in US Dollars unless otherwise stated.

4.2 Automatic Renewal

Important: Subscriptions automatically renew at the end of each billing cycle unless cancelled at least 7 days before the renewal date. You authorize us to charge your payment method for the renewal amount. You can cancel at any time in your account settings.

4.3 Refunds

Our refund policy is as follows:

Monthly subscriptions: No refunds for partial months; cancel anytime to stop future billing
Annual subscriptions: Full refund within 14 days of purchase if you have not used the Service significantly
Custom projects: Per the signed statement of work

To request a refund, contact billing@pmai.shop.

4.4 Price Changes

We may change our pricing with 30 days' notice. Existing subscriptions will be charged at the new rate upon renewal.

5. User Obligations

You agree not to:

Violate any applicable laws or regulations
Infringe intellectual property rights
Upload malicious code or attempt to breach security
Use the Service for illegal, harmful, or fraudulent purposes
Resell or redistribute the Service without written permission
Use automated means to access the Service beyond documented APIs
Interfere with the operation of the Service

6. Intellectual Property

The Service, including all content, features, and functionality, is owned by Social Content AI and is protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you submit.

7. Third-Party Services

Our Service integrates with third-party services (e.g., Stripe for payments, OpenAI for AI capabilities). Your use of these services is subject to their terms. We are not responsible for third-party service availability or performance.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not warrant that:

The Service will be uninterrupted or error-free
Defects will be corrected
The Service is free of viruses or harmful components
AI-generated content will be accurate, complete, or suitable for your purposes

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI AUTOMATION SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Social Content AI from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your access immediately if you violate these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the State of Delaware, USA.

Note: the State of Delaware, USA must be completed with your actual jurisdiction (e.g., State of Delaware, USA).

13. Dispute Resolution

For EU consumers, you may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or website notice at least 14 days before taking effect. Continued use after changes constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at:
Email: legal@pmai.shop
Postal Address: 251 Little Falls Drive, Wilmington, DE 19808, USA